Have you ever ordered a Kindle e-book by accident? Maybe you picked up a Kindle book only to realize it has issues or is not worth what you paid for it. Many e-book buyers assume that all their purchases are final. That is not the case with Amazon. The company has one of the best customer service teams around. As long as Kindle content buyers contact Amazon’s customer service within its 7-day return period for Kindle content, they should have no trouble and getting their money back: Any content you purchase for Kindle from the Kindle Store is eligible for return and refund if we receive your request within 7 days of the date of purchase. Once a refund is issued, you will no longer have access to the item. To request a refund and return, in the Contact Us box in the right-hand column of this page to reach us via phone or e-mail. Please make sure to include the title of the item you wish to return in your request. Returning gift content is possible as well. You just have to let Amazon’s customer service team know that you want a gift card in exchange for returning your gift: Any content you receive as a gift from the Amazon Kindle Store is eligible for exchange for an Amazon.com Gift Card before acceptance. To request an exchange, click the Contact Us button in the right-hand column of this page to reach us via phone or e-mail. Please make sure to include the gift order number of the item you wish to return in your request (located at the bottom of your gift notification e-mail). This process is offered for legitimate returns. You do not want to abuse the system. If you need to return your Kindle e-book, don’t wait. ![]() ![]() Learn the navigation controls. The Kindle's navigation controls are the 5-way controller, the two next page buttons, the home button, the menu button, and the home button, and the keyboard. • The 5-way controller picks an item or an action when depressed (pressed down). You can highlight onscreen up and down or side to side based on which buttons you're pressing. • There are two next page buttons, one on either side to allow for different styles of holding the Kindle, but they both take you to the next page in whatever you're reading. • The previous page button takes to the page you were just on. Dec 25, 2017 How to Operate the Amazon Kindle. Operating an Amazon Kindle eReader might be easy. You will have to use 1-click for purchasing Kindle ebooks and other Kindle. Return Kindle Books. You may be able to return books and comics that you bought from the Kindle Store for a refund. We will consider your return if we receive your. Or any Kindle application including the Cloud Reader. Having gone through this process myself I can say it is almost like magic, especially compared to the pain and. • The home button, located above the next page button on the right side, takes you back to your library, also known as the content that is stored both in your Kindle and on Amazon. • The menu button is used to shows the application and navigation choices of whatever screen you're looking. It's located above the 5-way controller. • The back button is located below the 5-way controller and is used to retrace your steps. So, for instance, if you follow a link in a book, pressing back will take you back to the page in the book you were reading. • Your keyboard is used to enter search terms, notes or URLs. You will also find the symbol key, which shows a menu of different punctuation, and the text key, which manipulates text size and the number of words per page for easier reading. Turn the Whispernet button on. This will allow you to connect with Amazon and will be how you purchase and download items. You'll also need it to register your Kindle so that you can move items onto the device. The button is located in the back next to the On button. ![]() • Some Amazon Kindles come without a physical button to turn Whispernet on, but you can easily access the 'power' for turning Whispernet on from directly on the device. • Press the Menu button from the Home screen. • Press the 5-way controller up once, until the cursor stops on 'Turn Wireless On' or 'Turn Wireless Off' and press enter. Register your Kindle. You have to register your Kindle to purchase and download items, so that is one of the first things you will want to do. You'll need to make sure that you have access to and have turned on Whispernet. • Go to the Menu button and, using the 5-way controller, select Settings. Still using the 5-way controller select the Register option under Settings. Enter your Amazon username and password (your email address and password for your Amazon account, if you have an account). • If you don't already have an Amazon account, you'll need to create one on the website before you can register your Kindle. Navigate the to home screen. The home screen is basically your Kindle bookshelf. It shows all of your purchases that are synced with your Kindle account. You can even store items on iCloud and access them using your kindle, as long as you have access to Whispernet. • The home screen shows the following things: show options (what you want shown on the home screen), sort options (how you want your items sorted), title and author of your items, progress indicator (how far you are through an item), archived items (these are the things that are stored on Amazon, but aren't downloaded onto the Kindle). Purchase and download items. Amazon has lots of options, like newspapers, books, magazines, audiobooks. As long as you have Whispernet coverage, the items that you purchase can be immediately downloaded onto your Kindle. • Press the Menu button when you are at your Home screen, then press Enter. When you arrive at the drop-down menu of options, it will default to Shopping in the Kindle Store. • Perform a search for your specific item. There are also different lists for items, like bestseller books, popular newspapers, and the like. You can peruse these titles if you aren't looking for something specific. • You will have to use 1-click for purchasing Kindle ebooks and other Kindle items, but there are ways to change your settings to make sure that you're using the correct credit or debit card account. You have to go into your online Amazon account. Go to Manage Your Kindle and then to Kindle Payment Settings. Use a gift certificate. Even though you have to use the 1-click purchasing function for the Kindle, you can still make sure that you use gift certificates if you have them. It's simply a matter of updating your Kindle payment settings and then you can use the gift certificate up until it's finished. • Go to your account page on the Amazon website. Go to the payment section and clock 'Apply a Gift Certificate/Card to Your Account.' Put in your gift certificate number and click 'Apply to your Account.'
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March 2018
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